Frequently Asked Questions

  • Do you need to sign a contract for this to make purchases?
  • Does a school have to make all school purchases through SchoolMan?
  • What is the turnover time for placing/receiving orders from vendors?
  • How long does it take for orders to be delivered?
  • Can you help us with customs paperwork for clearing shipments from SchoolMan?
  • How can I avoid delays with my orders?
  • Is there anything SchoolMan cannot order?
SchoolMan requires a school to sign a purchasing agreement before purchases can be made through SchoolMan. The agreement is straight forward and lays out the terms of the relationship clearly for all.
No, although ordering in bulk can help save costs by consolidating orders for shipping, a school is free to order on their own as well. SchoolMan handles and is responsible for any orders placed through our service, but does not have to be the sole provider for a school's ordering.
Turnover time varies based upon materials ordered, the vendor, and time of year. SchoolMan Account Representatives manage orders closely and ensure that consolidation benefits are maximized. We can expedite immediate orders and arrange shipping by air freight or courier but recommend advance planning and sea shipment to ensure the lowest cost to you.
Your school’s dedicated SchoolMan School Supply Account Representatives will work with you individually to set up a timeline based on shipping times to your location and taking into consideration you school's unique needs.
Absolutely. Just specify the exact requirements for specialized paperwork required by customs and SchoolMan will prepare the documentation for any shipments sent.
Here are some things to remember when placing orders to help avoid delays in getting orders processed:
  • Ordering directly from publishers and manufacturers saves time and money
  • Complete the SchoolMan Purchase Order form completely and accurately for each order.
  • Place as many orders at the same time as possible and as early in the school year as possible.  Longer lead time on orders gives us the opportunity to manage cancelled and back ordered items and fill your shipment efficiently.
MBO India does not typically ship Hazardous Material additionally we are unable to ship materials restricted for export by suppliers/publishers.

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